We conduct various surveys and ask for feedback throughout the year to help improve our service to parent’s, carers and children.
Below is a selection of our parent comments to give you an idea of how well we deliver on a daily basis:-
Jacqueline Meager, 2016
” After being invited to visit Happy Feet Nursery to deliver music sessions. I was so impressed with the nursery facilities, professional staff and most importantly, the calm atmosphere, that my daughter joined Happy Feet in a matter of weeks. Since joining last year she has come on leaps and bounds, has made lots of new friends and loves going to nursery to seeing her ‘Ladies.’
Pauline McGillivray, 2016
“Our daughter joined Happy Feet when she was only 1 year old. As first time parents we were obviously very protective and concerned about handing over our precious bundle to people we didn’t really know. Our concerns quickly faded. From meeting Shirley for the first time, walking around the nursery, meeting staff and seeing how the nursery operated, it was clear this was a nurturing learning environment. The layout of the nursery is excellent. The staff are brilliant!!!. Always attentive, listing to our needs and providing our daughter with excellent care. Taking the time each day to update us on what she has been doing, what she learning, what she ate! Nurturing and encouraging her to learn through play. Taking time to ensure that she was both physically and emotionally ready to move her to toddlers and the early learners. We cannot rate this nursery enough. We can drop her off in the morning and know for the rest of the day whilst we are at work, our daughter is in safe hands and is becoming a very bright well-adjusted little girl!”
Sharon Mullen, 2016.
“As soon as you walk into Happy Feet Nursery, you are welcome with a warm, clean and friendly environment. All staff within the nursery knows each individual child from the Babyroom up to the Early Learners Room. The staff are friendly and approachable to chat to and always say “Hello” when you pass them in the corridor. You can chat to the child’s keyworker and they can explain in great detail what the group have been studying and how your child is doing. The children within the Nursery are priority to the staff. It’s good to see the Nursery involving parents in different areas of the nursery and to keep encouraging the parents to be involved. I’m involved in the Parents Council and have enjoyed every minute of it, I’ll be very sad to give it up this summer. The nursery office is always open if you have any queries. I am so glad I chose this nursery for my son and have recommended it to other people. The meals and snacks the children get are tasty and healthy and are cooked on site. I have been very happy with the Nursery and would highly recommend it”.
Happy Feet is a very happy friendly nursery, where it is obvious that the children are the number 1 priority.
The Club has went out of their way in making arrangements to collect my child and other children from a school out of town where there were no other facilities available. My child loves attending after school and during holidays as there are plenty of activities to keep them entertained as during holidays it is a long day. Staff are always very helpful and lovely to talk to and show an interest in all the children in what they are doing in and out of the club. I don’t know how I did not know about this place sooner!
The staff are all very capable and interested in their role. In all honesty, I have never been in a workplace where everyone does their individual role well apart from here. They each understand the pressures of parents and children and meet all my requirements outstandingly.
Good range of holiday club activities. Great environment – lots of space. Very clean. Staff young and enthusiastic.
I think is a great and well managed nursery. I also think the atmosphere is very nurturing for the children and the teachers treat them with love.
The staff again are the most important part and I think they are amazing. They are the people we deal with day to day and the people who take care of our children. They instil trust in me that I have made the right choice with Happy Feet. I am not worried about my child’s health or wellbeing when I am at work as I know he is in capable hands. To give that peace of mind to a parent is the best service you provide.
Flexibility is always available and Shirley and Patrick are always happy to help. I value the cleanliness, the positive atmosphere and the nursery nurses, there is not a member of staff that would pass us without saying hello, every member of staff knows my name and my daughter’s name and for a busy nursery, that is pretty impressive. Very happy and would recommend!
I think Happy Feet Nursery have covered everything with regards safety, communication & childcare needs. Myself & my son feel very valued & included in everything. The key workers are very informative & reassuring and keep me updated on my childs progress etc. Very happy with the service they provide.
Staff, service provided and facilities are excellent. I can’t praise the nursery enough.
I value everything about the nursery, and I love the way that when I take the kids in the staff meet me at the door of the room and have great communication.